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Advantages and Disadvantages of VOIP

Is your phone bill getting out of sight, like ours did? We were disconnected from Verizon, so we looked elsewhere. What we found was Voice-Over-Internet Protocol (VOIP) services through our cable. So far, we have liked the services we have received, and we would like to share the advantages and disadvantages of switching to VOIP.
Advantages of VOIP services
You get to make free long distance calls, and you get all the free features such as caller id, call waiting, three-way calling, voice mail and more.
VOIP cost about half the cost of traditional phone services and it seems that the taxes and surcharges are much lower. Also your bill is easier to understand and it can be viewed via the Internet. You can track all of your incoming and outgoing calls and the minutes that you are using with real time reporting.
Great instant online and phone customer support that is far better than the service that you receive through the big companies. There are no holding problems, delays, or automated calls.
Disadvantages of VOIP services
Sometimes you hear an echo sound through your phone; it sounds like you are repeating yourself. Also if your cable or DSL goes out, so does your phone line.
There is no emergency reliability. Maybe you will never need it, but if you have to use 911, you have to give exact address and name. They have a hard time tracking where you are and this could cost you valuable seconds.
You must have a DSL router or a second computer set up to run a second phone line. With traditional phone services, a phone jack is in almost every room.
Research your choices
Use due diligence in order to make a wise choice in choosing your phone service. We hope this advice is helpful for you in making a sound choice on your home telephone service.

About The Author

Juston Garland
Copyright 2003-2004 No use of this article without permission from us.
I have been in the Telecom industry since 1997. I have been represented by Vartec and Excel Communications as an National Regional Direct and National Trainer and have Specialized in local and long distance phone and internet services. provides quick and easy access to the best deals available in Internet services, home loans, local and long distance services, home and auto insurance. Visitors can compare prices and find the providers that can best meet their needs and current budget - all for free.