Your Web Designer Left You... Now What?
If you rely solely on your web designer, you may find  
yourself wondering how to take care of your web site if he  
or she can no longer maintain it for you. 
There are certain things you need to know for maintaining  
your web site, so be sure that you have this information  
before you are no longer in touch with your designer. 
Here is the information you need whether you plan on  
maintaining it yourself or hiring a new web designer: 
1.  Hosting account information:   
- username, password, host name to update or back up your  
web site 
- hosting company web address 
- support e-mail and phone number 
You may want to back up your web site by logging in and  
downloading all your files to your computer.  Use WS_FTP or  
another FTP program for transferring files. 
2. Domain name information: 
- registrar company name 
- registrar company web address 
- username and password to manage your domain 
Find out whose name and e-mail address are on the  
administrative contact of your domain.  If it's your web  
designer's (which shouldn't be the case initially) change it  
immediately to yours. 
3. Passwords to important pages: 
A web site may have 
- an autoresponder 
- a shopping cart 
- a tell-a-friend 
- a message board 
- any other interactive feature. 
Be sure to ask for all the passwords, usernames, and web  
site addresses to be able to access the administration  
screens of all of these tools. 
4. CGI scripts and other updates: 
Be sure to ask your web designers if any CGI scripts have  
been set up that need to be updated.  See if any other files  
need regular maintainance.  Also, ask which web editor was  
used to create your web site.  It is not crucial, but may be  
useful to you when a problem with your own web editor arises. 
Keep this information in one file, on your computer or on  
paper.  You will want to refer to it as soon as you need to  
make an update to your site, or if you're ready to hire a  
web designer. 
Milana Leshinsky 
P.S. By the way, did you know that SPAM was named after a  
amous Monty Python parody on the canned meat product? (see http://www.detritus.org/spam/skit.html to hear this skit) 
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